Project Overview

In this project, we took on the role of a UX/UI design team to create a mobile application for Black Mountain College Art Museum, a local museum dedicated to preserving the legacy and history of Black Mountain. BMC was founded in 1933, famously bringing the ideology of the bauhaus movement to the U.S.

Timeframe

4 weeks

Objective

My Design Process

My Role

Wireframes, Personas, Empathy Map, AR Conception and Execution

User Journey

Final Product

Tools

Figma, Google, Miro

Design an app that would enrich the visitor experience by providing informative, engaging, and accessible content.

Research and User Analysis

User Personas

User Flow

To understand the needs and expectations of the target audience, we conducted in-depth research, including:

Museum Analysis: A comprehensive study of the museum's history, collections, exhibits, and target audience.
User Persona Development: Creation of two distinct user personas representing different types of visitors.
Mood Board: A curated visual compilation that conveys the app’s aesthetic, tone, and thematic inspiration.
User Journey: A detailed outline of the steps, emotions, and interactions a user experiences when engaging with our app.
User Flow: A diagrammatic representation of the paths users take to accomplish specific tasks within the system.
Information Architecture: The structured organization and labeling of content to optimize navigation, usability, and findability.

User Journey Map

Notes

User information and research was gathered off the original museum’s website.
Integrated the website’s current features that accommodate well within our app
Introduced a new AR feature that users can interact with while on a tour.

Low Fidelity Wireframe

Branding

Usability Testing and Refinement

We conducted usability tests with potential users, including Black Mountain College Museum + Arts Center employees, to identify pain points and gather feedback on the app's design and functionality. Feedback included changing the information architecture to better fit the user’s journey, and changing the design to fit a more modern look.

Key Features

The app incorporates the following features to enhance the visitor experience:

Interactive Exhibits: Digital enhancements to physical exhibits, including audio guides, videos, augmented reality experiences, and an interactive ArtPlay.
Museum Map: An interactive map to help visitors navigate the museum's layout and locate points of interest.
Collection Database: A searchable database of the museum's collections, providing detailed information on each item.
Event Calendar: A calendar of upcoming events, exhibitions, and workshops.
Push Notifications: Personalized notifications for special exhibits, events, and promotions.
Accessibility Features: Ensuring the app is accessible to users with disabilities, including screen reader compatibility and adjustable font sizes.

Augmented Reality Gamification

My favorite part of this app is the AR feature that can be used while on an audio tour of the Black Mountain College Campus. I had experience with AR in other apps such as Pokemon, and that inspired me to give the idea of a gamification AR feature that could make these tours interactive. My teammates gave me the primary role to execute this feature of the project, and with the help of my teammates, we were able to design and animate what the feature would look like in the real world. Using images from the actual campus, we decided it would be a good idea to incorporate art from the BMC website to interact with like Pokestops in the Pokemon app. A user can educate themselves and add their personal touch to the paintings as demonstrated in the walkthrough.

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